FAQs

FAQs

Where do I park? How do I get there?

It’s easy at FCEC! There’s plenty of parking near each of the four venues. In fact there are more than 3,500 parking spaces within a 3-minute walk. The closest area is the premiere event parking directly behind the Selland Arena and Valdez Hall, off of O Street, or in the adjacent City of Fresno parking garage behind the Saroyan Theatre.  To see all parking areas with directions, please click here to view the map.

How much is parking?

Premiere event parking located in the Selland/Saroyan lot is $10.  Other parking located in the surrounding areas as well as metered parking is also available, pricing may vary.

Where do I purchase tickets?

Buy your tickets in person at the FCEC Main Box Office located at the Selland Arena 700 M Street, Fresno, CA 93721, (559) 445-8200.  Box office hours are Monday-Friday 10AM-6PM.

Tickets can also be purchased through Ticketmaster online at www.ticketmaster.com, Ticketmaster outlets, and Ticketmaster phone at (800) 745-3000.

What are the Main Box Office hours?

The FCEC Main Box Office is open Monday-Friday 10AM-6PM and opens two hours prior to weekend shows.  It is located at 700 M Street, Fresno, CA 93721.

What is the Administrative Office address and hours?

We are located at 848 M Street, 2nd Floor, Fresno CA, 93721. The Administrative Office entrance is located off of Inyo Street. The office hours are Monday-Friday 8:30AM-5PM.

Are buildings ADA accessible?

All buildings are ADA accessible. A recent upgrade to a state of the art Listen Technology Assistive Listening Device System (ALD) is now available in the Saroyan Theatre for each show. For more information on the Assisted Listening Device System, please click here.

You can also call our main line at (559) 445-8100, the Main Box Office at (559) 445-8200 or email us at fresnoconvention-entertainmentcenter@smgfresno.com

Is there a lost & found?

Yes.  Please contact fresnoconvention-entertainmentcenter@smgfresno.com or call (559) 445-8100.

How do I book an event?

To book an event click here to fill out a Booking Inquiry Form or please contact:

Bill Overfelt, General Manager | bill.overfelt@smgfresno.com

April Lucchesi, Booking Manager | april.lucchesi@smgfresno.com

Stephanie Carreiro, Booking Manager | stephanie.carreiro@smgfresno.com

Or please call our main line at (559) 445-8100.

How can I receive updates and reminders about upcoming events?

Keep up with all the exciting new events happening at the Fresno Convention & Entertainment Center!  Sign up using the Be the First to Know form and we’ll put you on the list to receive our monthly emails and keep you in the loop about all that the FCEC has to offer.  Also, check us out on Facebook, Instagram, and Twitter for special announcements, offers and much more!

Can I bring my own caterer to a wedding or other event?

Pardini’s Catering & Banquets is the exclusive caterer for all events held at the Fresno Convention & Entertainment Center. Outside food and drinks are not permitted.  Visit their website for more information www.pardiniscatering.com

Do you have accessible seating?

For special assistance and wheelchair accessible seats, please contact the Box Office (559) 445-8200, Monday-Friday 10:00am to 6:00pm or email us at
fresnoconvention-entertainmentcenter@smgfresno.com

How wide are your seats?

The width of our seats (inside arm to inside arm) are as follows:

  • Saroyan Theatre, fixed seats – 17.5″
  • Saroyan Theatre, orchestra pit seats – 17″ (no arm rests)
  • Selland Arena, “Balcony” & “Loge” levels – 18″
  • Selland Arena, “Arena Level” – 16.5″
  • Selland Arena, VIP seats – 21.5″
  • Selland Arena, “Floor” seats – 19″ (no arm rests)

Do you have Assistive Listening Devices?

The Fresno Convention & Entertainment Center is proud to announce a recent upgrade to a state of the art Listen Technology Assistive Listening Device System (ALD) in Saroyan Theatre. The upgraded ALD system will give hearing impaired audiences the opportunity to experience Saroyan Theatre like never before.  This system will allow up to 92 patrons the ability to use these receivers during any event held in Saroyan Theatre.

For a complete list of frequently asked questions for our Assistive Listening Device Systems, please click here.